Frequently Asked Questions
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No license required! If you know how to ride a standard bicycle, you can easily operate our E-bikes. Because they are electric, they are actually a bit easier to handle than a traditional bike, especially for those with motorcycle experience. There are no intense physical requirements; we provide the power so you can enjoy the journey.
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We know the streets can be bumpy, which is why our E-bikes are built for comfort. Each bike is equipped with dual suspension (2 shocks) to smooth out the ride. While our tours are safe for everyone, we do ask for 100% sincerity regarding your confidence on two wheels. Your safety is our priority, and we want to ensure every rider feels secure from start to finish.
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To ensure the safety of our riders and the longevity of our tech, our E-bikes are not designed for riding in the rain. If the weather doesn't cooperate, we will reach out to reschedule your tour. If a new time doesn't work for your schedule, we will provide a full refund.
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To ensure everyone can handle their bike with confidence and safety, we have the following requirements:
Minimum Age: 15 years old.
Minimum Height: 1.60m (approx. 5'3").
Maximum Weight: 125kg (approx. 275lbs).
These limits ensure the bike’s power and frame can provide the smooth, effortless "RYDE" experience we promise.
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Yes! If you have a larger group or want a more personalized, extended experience, we would love to help. Please contact us at info@ryde-toursgt.com to discuss custom routes and private bookings.